Terms of Service

1. Agreement to Terms

By accessing and using the services provided by Oaiken LLC ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Oaiken LLC provides custom software development services, including but not limited to:

• Custom web and desktop application development
• AI consulting and integration services
• Software architecture and design
• Technical consulting and advisory services

3. Project Scope and Delivery

3.1 Project Definition

All projects will be defined through a written agreement or statement of work that outlines scope, timeline, deliverables, and compensation.

3.2 Change Requests

Changes to project scope must be agreed upon in writing and may result in additional costs and timeline adjustments.

3.3 Delivery Timeline

We strive to meet agreed-upon deadlines. However, timelines may be adjusted due to scope changes, client feedback cycles, or unforeseen technical challenges.

4. Payment Terms

4.1 Payment Schedule

Payment terms will be specified in individual project agreements. Typically, payments are structured as milestone-based or hourly billing.

4.2 Late Payments

Late payments may result in project suspension and additional fees. Work will resume upon payment of outstanding amounts.

5. Intellectual Property

5.1 Client Ownership

Upon full payment, clients will own the custom software developed specifically for their project, excluding any pre-existing code or third-party components.

5.2 Company Retention

Oaiken LLC retains rights to general methodologies, techniques, and know-how developed during the project, as well as any improvements to our existing tools and frameworks.

6. Confidentiality

We maintain strict confidentiality regarding all client information and project details. We will not disclose confidential information to third parties without written consent, except as required by law.

7. Warranties and Disclaimers

7.1 Limited Warranty

We warrant that services will be performed in a professional manner consistent with industry standards. Software will be free from material defects for 30 days after delivery.

7.2 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

8. Limitation of Liability

IN NO EVENT SHALL OAIKEN LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

9. Termination

Either party may terminate services with written notice. Client will pay for all work completed through the termination date. Termination does not affect rights and obligations that arose prior to termination.

10. Governing Law

These Terms are governed by the laws of Virginia, United States. Any disputes will be resolved through binding arbitration in Virginia.

11. Contact Information